State Operations Coordinator
Role description, responsibilities, start-up, ongoing, and post-incident actions
Responsibilities State Operations Coordinator
Your primary responsibility is to facilitate the rapid recovery of essential services and manage consequences.
Reporting line: You report to the State Incident Controller.
- ASSISTING in the development of the Incident Action Plan and the prioritisation of essential activities
- ESTABLISHING communications with on-site representatives, combat agencies, and supporting organisations to coordinate and facilitate IMT requests
- ENSURING Response Mission and Objectives are being addressed in every action and decision
- INTERACTING with operational resources (on-site, combat agencies, and support organisations) to coordinate and facilitate any operations or logistics support as required
- ENSURING that relevant issues are being considered in continuity and recovery strategies
- LIAISING with and ensuring State Recovery Directorate is engaged early
- CONTINUING to monitor and analyse the situation as it evolves
- COMPILING and displaying incident status information
- SUPERVISING the execution of the Incident Action Plan
- ENSURING safe operational activities
Start-up Actions State Operations Coordinator
- CONFIRM location of the IMT meeting room upon notification from the IMT
- PROCEED to the IMT meeting room. Bring your mobile phone, iPad/Tablet, laptop, chargers, staff access card and ensure you have access to relevant documentation
- REVIEW the IMT “Rules of Engagement” / Ground Rules and agreed behaviours:
Within IMT we will (Rules of Engagement):
- Listen to others’ expertise – no one knows everything
- Speak up if the team seems to have overlooked a key issue
- Beware of tunnel vision, maintain situational awareness
- Delegate tasks rather than having the whole team focussed on a single issue
- Recognise that our immediate decisions should be informed by longer-term considerations
- Declare each decision being made and how it is being recorded, and its deadline for action
Ongoing Actions State Operations Coordinator
- DEVELOP & MAINTAIN Incident Action Plans in collaboration with other IMT members
- MAINTAIN a log of all your activities/decisions/actions
- KEEP the Incident Scribe up to date regarding any significant issues
- BRIEF the IMT regarding any significant issues
- At the end of your shift/end of day, COMPLETE your Handover Sheet for your relief or next day
Post-Incident Actions State Operations Coordinator
- COMPILE and PRESERVE all information in your Events Tracking log, and hand it to the Incident Scribe for consolidation
- PARTICIPATE in post-incident review and debrief with the IMT